Your privacy is important to us. This policy explains what kinds of personal data we collect, how and why we use it, and your rights in accordance with South African law.

Information Collected

We only collect information necessary to deliver and support our consulting services.

• Contact details including name, address, email, and phone for communication purposes.
• Business-related information you provide during consultations or through our online forms.
• Technical information such as IP address, device, browser, and usage data gathered from website visits.
• Correspondence records to keep track of support requests and engagement history.

How We Use Data

Data is processed to serve your requests, maintain service quality, and meet compliance requirements.

• Responding to enquiries and delivering customised service recommendations.
• Managing ongoing projects, client communications, and support requests efficiently.
• Improving website experience by analysing technical usage trends, always in aggregated form.
• Meeting legal, security, and regulatory standards as set by South African authorities.

Legal Basis for Processing

We process information on the basis of legitimate interest and performance of service contracts.

Only information required for contractual delivery, legal obligations, and legitimate business operations is kept. You have the right to object or withdraw consent at any stage.

Data Sharing

Personal data may be shared under certain conditions.

• With consent, to third-party service providers who assist in delivering our solutions (e.g., secure hosting or communication services).
• Where required by South African law or regulatory authority requests.
• In case of business transfers, with advance notice and full transparency on your rights.

Data Security

We implement organizational and technical safeguards for all data holdings. Our protocols are designed to prevent unauthorized access, alteration, or misuse, with regular reviews to address emerging risks.

Your Rights

You can request access, have data corrected, or ask for erasure in line with legal requirements.

• Ask for a copy of the personal information we hold about you.
• Request corrections to your data if inaccurate or incomplete.
• Request deletion or restrict processing, subject to contract and legal retention obligations.
• Withdraw consent, where processing is based on your agreement.

Cookies and Tracking

We use cookies to improve website performance and understand usage trends. For full details, visit our Cookies Policy.

View Cookies Policy View Cookies Policy

Contact Us

To exercise your privacy rights or enquire about this policy, please use the details below.

Policy Changes

If this privacy policy is materially updated, we’ll provide notice here and revise the date below.